terms and conditions are written as plainly as possible.
They are not meant to be tricky and we're not trying to be
unreasonable. We will always try to be as accommodating as
possible, after all, you are the customer and it is you
who we work for.
you can expect from us.
you place an order with us we insist that it is done verbally;
that way we can ensure that the placement of the door(s) and
window(s) is as you require them.
At the time of ordering we will agree a delivery date with
you. We will do our level best to turn up on that date or
at least give you a reasonable amount of notice if we can't.
It has do be something pretty serious for us to not turn up.
If you order your new shed from us we will deliver it free
of charge within south and mid Essex and East
We will deliver outside of these area's but there may be a
delivery charge which is calculated according the to postcode of
the delivery address.
We will install your shed for you free of charge
at the time of delivery providing that there is good access and
a suitable base.
The use of the word "providing" is not our get out
clause that we will use at the slightest chance. If we
cannot reasonably get the shed to the area that you want to put
it then we can't put it there.
If your shed base is so uneven that we will be unable to do a
good job and leave you with a usable shed, then we can't put it
If we advise you that your shed base is bad and you insist that
we still put the shed up, we will do so at your own risk if it
is possible to do so safely.
If we cannot get your shed into your garden then we will deliver
it to a convenient place as close as possible to where you want
If we are unable to install or erect your new shed for you at
the time of delivery we will just deliver it.
If you want us to come back to put your shed up once the access
or base has been sorted out we will do so but this is subject to
an additional charge. How much that charge will be depends
on where you are and how long the shed will take to erect.
What we expect from you
expect someone to be at the delivery address when we turn up.
Please tell us if you need your delivery to be within a
particular time slot, we will try to keep to it if
possible. However, we are governed by the vaguarities of
the British road system and as such can be delayed by traffic
Please check before ordering that there is sufficient height
through gates, under cables, under trees or under pergola's for
us to get the shed into your garden. If necessary we can
reduce the size of the shed panels to fit through.
Please ensure that your base is firm and flat, if it isn't then
we may not be able to put your new shed up for you.
access, a suitable base and full payment. Oh yes - a cuppa
would be nice too!